Frequently asked questions
The hardworking team of CareGivers Home Care Providers prioritizes customer satisfaction by answering all their valued questions. You can reach us at our Connecticut office at (860) 432-4993 or our Rhode Island office at (401) 205-1800.
CareGivers Home Care Providers is based upon the concept of helping the client stay at home without having to think about running the errands. We are a trusted and professional private provider of non-medical home care services.
Absolutely. For our client’s protection and peace of mind, our caregivers are insured and bonded. We carry general and professional liability insurance coverage.
Our caregiver’s background is carefully screened. We thoroughly check their employment, personal references, and conduct a criminal background check. Potential caregivers are interviewed by our professional care coordinating staff, followed by a second orientation session and interview. Throughout the process, all the information we acquire is used to make the best possible match between the client and the caregiver.
Due to the nature of our services we provide to the clients, we offer flexible agreement terms that only require a 48-hour notice for any changes or cancellation of service. There is no long-term commitment or contract required. We have a minimum 3-hour service time, which can be scheduled one time a day, week, or month. There is no commitment to a minimum term or duration of care. You may cancel at any time.
Yes, you may meet your caregivers in advance and decide who meets your unique needs.
We bill monthly. All invoices are itemized with date and time of service to ensure that you are only paying for the home care services you have already received.
The more advance notice or time we have, the more time it allows us to find a good match for your loved one. In the event of an emergency, we can find you a qualified caregiver within hours.
Yes, we like to build relationships, and continuity of care is a very important aspect of our business.
You can reach us 24 hours a day at our Connecticut office at (860) 432-4993 or our Rhode Island office at (401) 205-1800.
Yes, we can enter a facility and offer complementary services as well. We assist many individuals and couples through their rehabilitation in conjunction with the facilities staff.
In Connecticut, CareGivers Home Care Providers provides homemaker companion services by the hour throughout Hartford, Middlesex, New London, Tolland, and Windham Counties. We provide our Live-In services throughout the entire state of Connecticut.
Our newly opened Rhode Island office serves the greater Rhode Island area.
All of our caregivers are required to follow a care plan and must formally record their daily activities; a copy of the record is always left with the client. Your aide will record dates and times of service as well as a description of all services provided. This information is confidential and can only be viewed by the client and or the client’s family.
CONNECTICUT
- 280 Adams St,
Suite C, Manchester, CT 06042 +1 860-432-4993
+1 860-432-4997
RHODE ISLAND
650 George Washington Hwy,
Suite 102, Lincoln, RI 02865- +1 401-205-1800
+1 401-205-1781
CALL US
Toll free: 1-888-577-9555
After Hours: +1-860-701-8533
CT Dept. of Consumer Registration HCA #0000285
Home Care Provider RI: License No: HCP02480